Back To Search Results

Senior User Experience Manager

Refer a friend £60,000 - £70,000 per annum - Ref 882080

The Company:

We are working on behalf of a market-leading consumer focused brand, renowned for innovation and growth. Driven by improving the lives of consumers and communities, they are constantly adapting their product offering and services. They are currently looking for a Senior User Experience Manager to assist in the delivery of sales growth through web, mobile and social channels.

The Role:

This role is accountable for the overall User Experience design and delivery across all sites and applications, acting as a subject matter expert and key business and technical interface. You will own the UX standards documentation and ensure that all user touchpoints adhere to it and to the brand guidelines, to preserve the integrity of the brand and experience in the digital space. You will also have overall responsibility for the Digital Design team and their output.

Key duties:

  • Accountable for delivering high quality, intuitive, customer-centric user experiences which provide a consistent, relevant and device-appropriate experience across all digital touchpoints
  • Ownership of user experience standards documentation ensuring they reflect industry best practice and that all products are compliant
  • Responsible for in-house design elements of products
  • Responsible for the design and delivery of prototypes for user testing
  • Act as subject matter expert in UX and UI design, working closely with Brand, E-Commerce and Technical teams
  • Champion developments in own field to drive benefits
  • Ensure deliverables affecting other Creative Services work streams are fully validated by the relevant subject matter experts to agree viability of solutions
  • Line management responsibility for the UX and Digital Design team
  • Accountable for ensuring the most effective application and use of UX and Design resources (internal and third party) according to business priority
  • Manage Digital Services’ UX and design budget, monitoring and reporting costs
  • Develop and continuously improve user experience and digital design processes and tracking to ensure quality, efficiency and maximisation of resource usage

The Person:

We’re looking for candidates with demonstrable knowledge of usability methodologies, user experience design & implementation and information architecture. You will also have an understanding of creating and optimising user experiences across transactional sites/applications. This is a senior level opportunity and will entail hands-on team management, therefore the ability to manage both upwards and downwards is essential. Proficiency in Axure, Visio and Adobe Creative Suite is required. Ideally you will be PRINCE2 qualified. Previous UK-market experience is vital.

Position: Senior User Experience Manager
Salary: £60k–70k + £6.5k car allowance + 16% bonus + benefits
Location: Hertfordshire
Contract: Permanent
Contact: Zumar Dean
Reference: 882080
Referral Reward: £400

Just Digital is a specialist Digital Marketing & E-commerce Recruiter. If you’re a digital marketing or e-commerce professional interested in advancing your career, we can help. Our core sectors include Retail, Leisure & Travel, Technology, Financial Services and e-Commerce Vendors. 

Not quite right for you? If you know someone who would be great for this job, then please contact us or send us their details (with their permission of course!) along with the job reference number. We pay generous rewards for all successful referrals!


Recruiter Contact
Zumar Dean
[email protected]

Featured Job

VP, Sales – EMEA
£100,000 - £130,000

This is a hugely exciting early stage marketing technology business. Having been founded 3 years ago they have just secured significant funding to accelerate growth and achieve an exit is 3-4 years.

Read more